BBL Complaints and Outcomes

This section of the website looks at all manner of official Bounce Back Loan related complaints and the outcomes of each of them. If you are experiencing a problem with your BBL lender you may find others who have had a similar complaint sorted out, or even binned by the Ombudsman. You will find plenty of them to immerse yourself in below.

All Rishi's Fault

The Clueless Numpties at HSBC Ordered to Pay £4800 Legal Fees and £400 Compensation for Accusing a Customer Of Egging Their Turnover, Who They Told Could Estimate His Turnover But Conveniently Lose The Phone Recording Of, to Get a BBL and Giving Them a CIFAS Marker

November 3, 2023

Well, well, well, take a look at this corker of an outcome and a big shout out to Colin the Ombudsman for seeing right through HSBC…. If you have found yourself in a similar position give my helpline a call. […]

All Rishi's Fault

The Vile Monsters at HSBC Found to Have Wrongly Defaulted a Bounce Back Loan After Having Defamed and Accused the Recipient of Fraud, Ben the Ombudsman Calls Them Out and Says They Were Wrong and Orders Them to Pay Compensation

November 3, 2023

Its lovely to see that Ben over at the Financial Ombudsman Service has finally sussed what some BBL Lenders have been up to, have a read of this outcome to a complaint he received. If you are in need of legal advice re a similar situation give my helpline a call. […]