BBL Complaints and Outcomes

Here is another Bounce Back Loan complaint that, like all Ombudsman related complaints, was first addressed by a case handler/investigator who says NatWest was in the wrong and awarded £100 compensation. However, not happy with that outcome […]

It was a nightmare journey for many people when they applied to some banks for a Bounce Back Loan, for quite a lot of people were initially approved but then later found their BBL was never paid out and that they were ultimately declined, often resulting […]

Here is a rather long and drawn out BBL complaint, in fact it is made up of two separate complaints, that revolve around Funding Circle and how they treated a customer. Ultimately the customer did get compensation, but the complaints were not upheld. It wrecked my head reading it, but see how you get on! […]

Even though some people were permitted to estimate their turnover when applying for a BBL, banks like Santander are checking their customers bank accounts and Companies House records to ensure those estimates were within reason. […]

Many people did find, that after applying for a Bounce Back Loan, their bank suddenly closed their account, after declining their BBL application. However, NatWest have become infamous for delays in sending out the balances of such closed accounts, and as you […]

Even though the person in the complaint below never did get a Bounce Back Loan from Santander, the Ombudsman awards them £731 compensation for the messing about that bank forced them to endure. […]

Just a reminder, as you will see in the case below, if a BBL Lender decides to terminate your Bounce Back Loan they are allowed to snatch money from your bank account to pay back that loan, and the Ombudsman will rarely disagree with those actions. […]

Have a read through of the following document, which clearly shows why many people who never succeeded in getting a Bounce Back Loan from HSBC via a Feeder Account missed out on one due to when their business started trading. […]

Even more madness from the Financial Ombudsman Service who once again appear to be hard of thinking, as you will see in the outcome of the case below which they have just tossed aside like a used tissue. […]

More madness from the Ombudsman, once again with another HSBC related Bounce Back Loan complaint. Read the following and see what some people are up against. […]