This section of the website looks at all manner of official Bounce Back Loan related complaints and the outcomes of each of them. If you are experiencing a problem with your BBL lender you may find others who have had a similar complaint sorted out, or even binned by the Ombudsman. You will find plenty of them to immerse yourself in below.
BBL Complaints and Outcomes
HSBC Ordered to Remove a “Misuse of Facility” CIFAS Fraud Marker They Logged On a Bounce Back Loan Recipient – That Person Tells Me “HSBC Were Manipulative and Dishonest”
Here is a case from one of my helpline callers, and as you will see, whilst it took some time to get the case escalated to a real Ombudsman, when it did, HSBC were ordered to remove the CIFAS Marker. […]
