BBL Complaints and Outcomes

Charity Treasurer Complains Bank of Scotland Defaulted the Charity’s BBL For Missing Repayments, He Argues the Bank Took Ages to Answer Their Phones – Ombudsman Implies BBL Lenders are a Grubby Bunch and Despite Being Told to Be Fair to People by the FCA, Defaulting the BBL Was Always an Odd-On Bet

Have a read of this complaint, which saw the Charity being awarded a few quid for the phone call problems, but the likelihood of the BBL being put into default by the bank so they could put a claim in for the guarantee was always an odd-on chance and more likely than not to happen. […]

The Disqualification Files

Yet Another Santander BBL Customer Slapped with a 10 Year Ban for Over-Estimating Their Estimated Business Turnover Even Though They Were Permitted to Estimate Their Turnover

Perhaps it wasn’t such a good idea for Santander to put in big an “estimates can be used” wording on their website when you see the number of cases of their customers being slapped for low and behold, over-estimating their estimated turnover. This one resulted in a 10-year ban for the Company Director named. […]