Ombudsman Does Not Uphold Complaint in Which HSBC With No Reason Given Snatched Back £18k from a Customer’s Account Balance and Demanded Repayment of the Rest of a £50k Bounce Back Loan
Hiding behind their terms and conditions has enabled many a bank, including HSBC, to simply snatch the balance from any customers account to offset a Bounce Back Loan which they are also demanding full repayment of. The Ombudsman as you will see in today’s case, often determines when someone makes a complaint, that is the banks right and does not uphold such complaints. […]