NatWest Took 5 Weeks and nearly 6 Weeks to Decline a Customers Two Account and BBL Applications an Ombudsman States There Was Still 5 and 2 Days Left Respectively for Him to Apply to Another Lender Before the BBL Scheme Closed and Be Happy with the £350 They Offered as Compensation!
Another complaint that the Ombudsman has upheld regarding a Bounce Back Loan, and one in which they award the exact amount of cash as compensation the bank, NatWest offered to the customer in the first place. […]