Natwest Archives - Page 5 of 15 - Mr Bounce Back - Bounce Back Loan News - Updates

Despite Being Told by a NatWest Manager They Were Eligible to Apply for a Bounce Back Loan, Ben the Ombudsman Says the Bank Was Right to Demand Back the £40k BBL They Paid Out and Tosses Aside the Complaint

November 2, 2022

The Financial Ombudsman Service are still awash with BBL related complaints, and that isn’t likely to change any time soon, here is another complaint that was not upheld related to NatWest demanding back a BBL. […]

Ombudsman Order NatWest to “Un-Default” a Bounce Back Loan and Reinstate the Repayment Terms the Recipient Initially Signed Up For and Remove Any Negative Credit File Markers and Bung Them £350 Compensation

November 1, 2022

It is the turn of NatWest, who to be fair to them have been handling those unable to repay their Bounce Back Loans with compassion, to feel the wrath of the Ombudsman. This case is one which revolves a BBL they apparently approved due to errors and have now had to reinstate. […]

NatWest Snatch Back a Customers £12k Bounce Back Loan He Complains to the Ombudsman Who States They Will Never Tell Him Why, But the Ombudsman Is Happy With Their Decision Although It’s a Top Secret

August 31, 2022

Another case in which an Ombudsman has decided NatWest were right to snatch back someone’s Bounce Back Loan but tell the customer he will never be told the reasons why. […]

NatWest Snatch Back a Customers £25k Bounce Back Loan, He Complains So They Tell Him to Apply Again, He Does But Applies for £45k They Approve it But Snatch It Back Weeks Later Ombudsman Awards £300 in Compensation

August 31, 2022

I will let you be the judge of this complaint, which ultimately saw an Ombudsman award £300 in compensation. […]

NatWest Took 5 Weeks and nearly 6 Weeks to Decline a Customers Two Account and BBL Applications an Ombudsman States There Was Still 5 and 2 Days Left Respectively for Him to Apply to Another Lender Before the BBL Scheme Closed and Be Happy with the £350 They Offered as Compensation!

August 31, 2022

Another complaint that the Ombudsman has upheld regarding a Bounce Back Loan, and one in which they award the exact amount of cash as compensation the bank, NatWest offered to the customer in the first place. […]