BBL Complaints and Outcomes

Existing Personal Account Holder Refused a Feeder Account for a Bounce Back Loan by HSBC for His Business, But the Ombudsman Says the Bank Did Nothing Wrong and Tosses Aside the Complaint

Today is the 28th of December 2021 and I am somewhat gobsmacked that the Government, at the time of writing this news update (6am), have not made public on the Government website any official statement on their decision not to impose any additional restrictions or a decision on such, on English businesses before the New Year, that would have been the decent thing to do, instead of wheeling out Sajid Javid to make a quick announcement on the news which many SMEs may have missed. […]

BBL Complaints and Outcomes

Financial Ombudsman Agrees Bounce Bank Loans Were Not Subject to Credit Scoring but HSBC Feeder Accounts Were – Therefore Catch 22 Means They Refuse To Uphold Complaint From SME Who Could Not Access That Scheme Having Been Declined a Feeder Account

With so few Bounce Back Loan lenders allowing new customers to open a bank account, many people did miss out on any chance of getting one of those loans. The Financial Ombudsman Service receives a lot of complaints from those declined a bank account from the few banks that did let new customers apply for an account and therefore those who did not have access to the BBL scheme, even those who state they have no CIFAS Markers and have […]