BBL Complaints

All Rishi's Fault

HSBC Admit Account Applications Did “Drop Off Their System” and End Up Bunging a Business Owner Who Wanted an Account and a BBL, the Latter They Were Not Entitled to £200 Which The FOS Deem Adequate

March 13, 2022

So many complaints about Bounce Back Loans have been working their way through the Financial Ombudsman Service system, it is hard to keep up, but today I present to you another one regarding HSBC.
It is interesting the bank admits that account applications did drop off their system, something many people did experience when the scheme was live, and as you will […]

BBL Complaints and Outcomes

How NatWest, HSBC, Lloyds, and Santander Got the Greenlight from the Financial Ombudsman Service To Decline SME’s Applications for Bounce Back Loans

March 8, 2022

I have four recent Financial Ombudsman Service (FOS) outcomes for you to peruse today, all of which relate to NatWest, HSBC, Lloyds and Santander’s treatment of SMEs who applied for a Bounce Back Loan with those banks, the FOS sided with the banks on each case. Keep in mind that the London Law Firm are still awaiting an outcome to their legal challenge on BBLs from […]

BBL Complaints and Outcomes

Being Unable to Verify His Self-Declared Turnover Led to a Business Owner Having His Bounce Back Loan Snatched Back by Santander

February 18, 2022

With many people currently still being asked to provide all manner of additional information about their business by different banks, long after their BBL was approved and drawn down, today’s case is quite apt as it gives an insight into how the Ombudsman decided, in her opinion, Santander were right to snatch back a BBL from a  Sole Trader who didn’t supply the requested information. For the record, even this week many people are reporting their banks are asking for additional information under the guise of “safeguarding” or ongoing “KYC”. If you […]