BBL Complaints Archives - Page 23 of 55 - Mr Bounce Back - Bounce Back Loan News - Updates

Sole Trader Claims Lloyds Bank Are Asking Him to Repay a Bounce Back Loan He Never Applied For – Ombudsman Says Pull the Other One, It’s Got Bells On

January 20, 2023

The headline above is me paraphrasing, however the Ombudsman clearly lay out why they think he is lying and do not uphold his his complaint, as you will see below. […]

Ombudsman Multiplies Compensation Barclays Must Pay By Five Times Its Original Value Having Listened to a Disgusting Phone Call Made to a Bounce Back Loan Customer and How They Messed Up His BBL Direct Debit

December 19, 2022

Good to see Paul Cooper the Ombudsman finally showing some teeth when it comes to slapping down banks who treat their BBL customers appallingly. […]

NatWest Decline a Customers Bounce Back Loan Stating He Wasn’t Trading Prior to March 1st, 2020, Even Though He Had Been Trading for Years – Ombudsman Finally Orders Them to Pay Him £250

November 20, 2022

Here is another Bounce Back Loan complaint that, like all Ombudsman related complaints, was first addressed by a case handler/investigator who says NatWest was in the wrong and awarded £100 compensation. However, not happy with that outcome […]

NatWest Told to Pay £100 Compensation and 8% Interest on £300 They Delayed Paying out to a Customer When They Approved but then Declined His Bounce Back Loan and Closed His Account

November 20, 2022

It was a nightmare journey for many people when they applied to some banks for a Bounce Back Loan, for quite a lot of people were initially approved but then later found their BBL was never paid out and that they were ultimately declined, often resulting […]

Funding Circle Staff Access Customers Social Media Accounts, Use a Chunk of His Bounce Back Loan Funds to Clear Another Loan With Them Then Demand the BBL Back as He Already Had One – Ombudsman Doesn’t Uphold Complaint But He Got a Few Quid in Compensation

November 16, 2022

Here is a rather long and drawn out BBL complaint, in fact it is made up of two separate complaints, that revolve around Funding Circle and how they treated a customer. Ultimately the customer did get compensation, but the complaints were not upheld. It wrecked my head reading it, but see how you get on! […]