BBL Complaints Archives - Page 19 of 55 - Mr Bounce Back - Bounce Back Loan News - Updates

Lloyds Bank Customer Denies Applying for a Bounce Back Loan and Says He Never Transferred the Funds Out of His Account and Therefore Shouldn’t Have to Repay It – The Ombudsman Doesn’t Believe Him

April 24, 2023

Having investigated this case the Ombudsman lays out all of the reasons that led him to side with Lloyds Bank and throw out the complainants complaint. […]

Sole Trader Complains That After Applying for a Bounce Back Loan Barclays Declined it then Closed His Account – Ombudsman Says Be Happy with the £200 Compensation They’ve Already Given You

April 24, 2023

As you will see from the outcome of this case, the Ombudsman determines Barclays are not obliged to explain why they declined a Sole Traders Bounce Back Loan application and then decided to close his account. […]

Ombudsman Tells HSBC to Stop Lying About Company Directors Being Personally Liable for a Bounce Back Loan and Pay £150 to a Customer They Said That To

April 21, 2023

Here is another case of bank staff lying to BBL customers, or as they prefer to say, “making a mistake”, have a read of it and as you will see this customer got £150 in compensation which he wasn’t happy with. […]

NatWest Customer Complains She Applied for a Bounce Back Loan in the Name of Her Ltd Company But the Bank Put It In Her Own Name as a Sole Trader – Ombudsman Says Tough You Are Liable

April 21, 2023

Here is another NatWest BBL related complaint, which in this instance and for the reasons outlined, the Ombudsman tossed out and sided with the bank. […]

Customer Complains Santander Snatched His BBL Back After Questioning His Turnover Figure, Ombudsman Doesn’t Uphold the Complaint and Says The Bank Showed Me Something Which Proves They Are Right But I Can’t Tell You What It Was

April 21, 2023

I will leave it to your imagination as to what the Bank showed the Ombudsman in this case, but it swayed them to toss out the complaint. […]