BBL Complaints and Outcomes

After Spotting a Notice for Compulsory Strike-Off and Dissolution of a LTD Company They Had Paid Out a Bounce Back Loan to, Barclays Restrict the Account of That Company and Get Debt Collectors to Chase the Director for Repayments – Ombudsman Says That is What They Do

Any red flags spotted by a Bounce Back Loan Lender will often see them restrict a Company’s Bank account, and that is exactly what Barclays did in the following case, which the Ombudsman Colin Brown says is nothing to complain about. […]

BBL Complaints and Outcomes

Ombudsman Decides Not to Uphold a Complaint About the Frequency at Which Barclays Sent Text Messages and Letters About Missed Payments on a Bounce Back Loan

Whilst many lenders make the minimum amount of effort to let people know they have missed their Bounce Back Loan repayments, the complaint in the case below, which Paul Copper the Ombudsman has not upheld, does indicate Barclays are somewhat over zealous in sending out text messages and letters when someone does go into arrears. […]