Barclays Archives - Page 5 of 25 - Mr Bounce Back - Bounce Back Loan News - Updates

Barclays Offer to Write Off a Bounce Back Loan (The Amount They Didn’t Manage to Snatch Back Out of a Customer’s Account They Reviewed and Decided His Business Wasn’t Ineligible For) the Ombudsman Says They Can Do That and You Are Not Having the BBL Back

June 2, 2023

Here is another rather long, yet interesting outcome to another BBL related complaint. […]

Ombudsman Decides Barclay’s Didn’t Threaten or Do Anything Inappropriate or Unfair When Refusing a Customer a Bounce Back Loan and Closing Her Accounts

April 26, 2023

I am not quite sure Alex Brooke-Smith an Ombudsman has fully got to grips with the rules of the BBL as he states this customer applied for the BBL, somewhere around the end of April […]

Sole Trader Complains That After Applying for a Bounce Back Loan Barclays Declined it then Closed His Account – Ombudsman Says Be Happy with the £200 Compensation They’ve Already Given You

April 24, 2023

As you will see from the outcome of this case, the Ombudsman determines Barclays are not obliged to explain why they declined a Sole Traders Bounce Back Loan application and then decided to close his account. […]

Customer Complains That Due to Barclays Messing Her About She Missed Out on a BBL and is Awarded £500, She Refuses and Demands £200,000 the Ombudsman Increases it to £1000 and Says That is All You Are Getting

April 17, 2023

After badgering the Financial Ombudsman to pull their finger out as they haven’t released any BBL related complaints for ages, a whole slew of them have now landed on my desk, and as such here is an interesting one. […]

Ombudsman Multiplies Compensation Barclays Must Pay By Five Times Its Original Value Having Listened to a Disgusting Phone Call Made to a Bounce Back Loan Customer and How They Messed Up His BBL Direct Debit

December 19, 2022

Good to see Paul Cooper the Ombudsman finally showing some teeth when it comes to slapping down banks who treat their BBL customers appallingly. […]