BBL Complaints and Outcomes

Starling Bank Refuse to Allow a Customer to Amend an Erroneous Turnover Figure to A Higher Amount to Access a High Value BBL, Ombudsman Says The Scheme Rules Did Not Allow It

Looking at the way banks and the powers that be are screaming “fraud” when someone over-egged their turnover figure to get a Bounce Back Loan, why they are not doing so when someone under-stated it or even let them correct that figure is anyone’s guess, which is what today’s case revolves around. […]

 BBL Legal Advice
BBL Complaints and Outcomes

Financial Ombudsman Determines That Clydesdale Bank Were Within Their Rights To Deem a Business Applying for a Bounce Back Loan Was Not Trading Despite The Business Owner Saying They Had and Were Awaiting Payment for Work Done

Some of the complaints about Bounce Back Loans that still to this day land on Ben Jennings the Ombudsman’s desk are somewhat complicated, however this one no doubt took him some time to get his head around and make a determination on. […]