Banks and BBLs

NatWest Employee Bins Off a BBL Complainant Telling them Please Do Not Contact Me Again As I am Moving Roles Then Contacts Other Customers From the Same Department

Bank staff really do need to get it into their heads that customers with complaints about their banks are going to communicate with other people about those complaints. Below you will find a prime example of one staff member binning off their customer complaints and telling them they have left their job roles so do not contact them again, when that appears not to be the case. […]

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Criteria and Extra Information Re Recovery Loans with Metro Bank

Have been sent the following regarding the criteria and information that Metro Bank will require if you wish to apply for a Recovery Loan with them. Sent in by one of my website visitors, many thanks for that, as Metro Bank never did get back to me when I asked them, all a big secret it seems with some banks, which is of course due to the interest rates they are all able to charge as part of the terms of the scheme. […]

 BBL Legal Advice
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MP Working for BEIS Whose Husband Was Disqualified as a Director for 11 Years Sends Out Letter Confirming She, BEIS and Paul Scully Haven’t a Clue and Do not Care about SMEs

Today I present to you a letter sent out by Amanda Solloway MP on behalf of Paul Scully the Parliamentary Under Secretary of State in the Department for Business, Energy, and Industrial Strategy in reply to a constituent of another MP who had complained about the Recovery Loan Scheme. In case you are unaware the husband of Amanda Solloway was the director of a debt […]