BBL Complaints and Outcomes

Ombudsman Order NatWest to “Un-Default” a Bounce Back Loan and Reinstate the Repayment Terms the Recipient Initially Signed Up For and Remove Any Negative Credit File Markers and Bung Them £350 Compensation

It is the turn of NatWest, who to be fair to them have been handling those unable to repay their Bounce Back Loans with compassion, to feel the wrath of the Ombudsman. This case is one which revolves a BBL they apparently approved due to errors and have now had to reinstate. […]