BBL Complaints and Outcomes Archives

NatWest Told to Pay £100 Compensation and 8% Interest on £300 They Delayed Paying out to a Customer When They Approved but then Declined His Bounce Back Loan and Closed His Account

November 20, 2022

It was a nightmare journey for many people when they applied to some banks for a Bounce Back Loan, for quite a lot of people were initially approved but then later found their BBL was never paid out and that they were ultimately declined, often resulting […]

Funding Circle Staff Access Customers Social Media Accounts, Use a Chunk of His Bounce Back Loan Funds to Clear Another Loan With Them Then Demand the BBL Back as He Already Had One – Ombudsman Doesn’t Uphold Complaint But He Got a Few Quid in Compensation

November 16, 2022

Here is a rather long and drawn out BBL complaint, in fact it is made up of two separate complaints, that revolve around Funding Circle and how they treated a customer. Ultimately the customer did get compensation, but the complaints were not upheld. It wrecked my head reading it, but see how you get on! […]

Santander Demand a Customers £50k Bounce Back Loan is Repaid In Full After a Review, the Ombudsman States the Estimated Turnover was Not a “Reasonable Projection” and Tosses Out The Customers Complaint

November 16, 2022

Even though some people were permitted to estimate their turnover when applying for a BBL, banks like Santander are checking their customers bank accounts and Companies House records to ensure those estimates were within reason. […]

NatWest Told to Pay Compensation for Delays in Paying Out a Customer’s Account Balance After Closing Their Account Following a Declined Bounce Back Loan Application

November 16, 2022

Many people did find, that after applying for a Bounce Back Loan, their bank suddenly closed their account, after declining their BBL application. However, NatWest have become infamous for delays in sending out the balances of such closed accounts, and as you […]

Santander Forced to Pay £731 in Compensation for a Nightmare Scenario They forced a Bounce Back Loan Applicant to Endure Even Though they Never Did Give Her a BBL

November 15, 2022

Even though the person in the complaint below never did get a Bounce Back Loan from Santander, the Ombudsman awards them £731 compensation for the messing about that bank forced them to endure. […]

BBL Complaints and Outcomes

NatWest Told to Pay £100 Compensation and 8% Interest on £300 They Delayed Paying out to a Customer When They Approved but then Declined His Bounce Back Loan and Closed His Account

Funding Circle Staff Access Customers Social Media Accounts, Use a Chunk of His Bounce Back Loan Funds to Clear Another Loan With Them Then Demand the BBL Back as He Already Had One – Ombudsman Doesn’t Uphold Complaint But He Got a Few Quid in Compensation

Santander Demand a Customers £50k Bounce Back Loan is Repaid In Full After a Review, the Ombudsman States the Estimated Turnover was Not a “Reasonable Projection” and Tosses Out The Customers Complaint

NatWest Told to Pay Compensation for Delays in Paying Out a Customer’s Account Balance After Closing Their Account Following a Declined Bounce Back Loan Application

Santander Forced to Pay £731 in Compensation for a Nightmare Scenario They forced a Bounce Back Loan Applicant to Endure Even Though they Never Did Give Her a BBL

Here is the Official Announcement from HM Government and Some Words from the Covid Corruption Commissioner About the “Bounce Back Loan Voluntary Repayment Scheme” (BBL Summer of Love – BBL Winter of Regret) Which is Now Live – Don’t Miss Your Chance to Get Off the BBL Naughty List

Check Daily! > Daily Updates of the BBL Voluntary Repayment Scheme – A Timeline of How That Scheme Launched with a Fair and Decent Aim But then Descended into a Complete and Utter Farce