BBL Complaints and Outcomes Archives

Ombudsman Blames The British Business Bank for an HSBC Bounce Back Loan Recipient Not Being Able to Change Their Repayment Date by One Day and Tosses Her Complaint Aside – Saying “BBL’s are Different to Other Loans”

November 14, 2022

Even more madness from the Financial Ombudsman Service who once again appear to be hard of thinking, as you will see in the outcome of the case below which they have just tossed aside like a used tissue. […]

With No Direct Debit Set up to Make His Bounce Back Loan Repayment on Time a Customer of HSBC Pays £10k to the Bank Before it’s Due, the Bank Puts Him in Arrears and Puts a Negative Marker on His Company Credit File – Ombudsman Says That’s Fine

November 14, 2022

More madness from the Ombudsman, once again with another HSBC related Bounce Back Loan complaint. Read the following and see what some people are up against. […]

Ombudsman Awards £750 Compensation to HSBC Customer Who Was Told Repeatedly His BBL Application was Progressing

November 14, 2022

Below is yet another complaint that has just been settled about a Bounce Back Loan application that was ultimately declined, be aware, it is quite distressing. […]

Starling Bank Did No Wrong Says Jenny Lomax the Ombudsman When They Restricted a BBL Customers Access to Their Account When They Spotted Compulsory Strike Off Action was Registered at Companies House and She Says it’s an Event of Default

November 13, 2022

Make no mistake about it, BBL Lenders are all over Companies House, and anything they see that they don’t like the look of will often see them cancel a Bounce Back Loan agreement and demand immediate repayment of the outstanding balance, all with the greenlight of the Ombudsman, as the case below proves. […]

After Spotting a Notice for Compulsory Strike-Off and Dissolution of a LTD Company They Had Paid Out a Bounce Back Loan to, Barclays Restrict the Account of That Company and Get Debt Collectors to Chase the Director for Repayments – Ombudsman Says That is What They Do

November 13, 2022

Any red flags spotted by a Bounce Back Loan Lender will often see them restrict a Company’s Bank account, and that is exactly what Barclays did in the following case, which the Ombudsman Colin Brown says is nothing to complain about. […]