All Rishi's Fault Archives

HSBC Admit Account Applications Did “Drop Off Their System” and End Up Bunging a Business Owner Who Wanted an Account and a BBL, the Latter They Were Not Entitled to £200 Which The FOS Deem Adequate

March 13, 2022

So many complaints about Bounce Back Loans have been working their way through the Financial Ombudsman Service system, it is hard to keep up, but today I present to you another one regarding HSBC.
It is interesting the bank admits that account applications did drop off their system, something many people did experience when the scheme was live, and as you will […]

Jenny Lomax the Ombudsman Confirms the Idiots That Designed the Bounce Back Loan Scheme Made No allowances For Amending an Incorrectly Entered Turnover Figure and Makes HSBC Pay Compensation for Lying and Saying a Customer Could Do So

January 30, 2022

It’s a terrible situation when banks tell great big wobbly lies to their customers, much more so when they relate to the Bounce Back Loan scheme. Today’s case saw HSBC being given a slap and having to pay compensation for telling lies […]

A Series Of Errors Results in an SME Receiving a Bounce Back Loan Months After They Applied – Ombudsman Decides HSBC Is Fair In Offering Just £150 For The Delay and Errors

January 16, 2022

Here is another Bounce Back Loan related case that ended up on the desk of Ben the Ombudsman regarding HSBC. I now also have it in writing (even though I have proven it before) that when […]

Business Owner Faced a Five Month Delay Opening an Account with HSBC Due to Staff Being Deployed Processing Bounce Back Loans – Ombudsman Thinks the £200 Already Offered Is Fair Compensation

January 6, 2022

I recall many people being sent out cheques by HSBC for delays and/or problems experienced by customers during the time Bounce Back Loans were available with that bank, and people often got sent them out of the blue, such as the one shown […]

Ombudsman Feels £300 is Fair For Delays Endured by HSBC Customer Applying for a CBILS Who Ended Up with a Bounce Back Loan

October 4, 2021

Rishi Sunak is of course giving his great speech today at the Conservative Party Conference over in Manchester, so all eyes will be on him later to see what plans he has (if any) to help everyone recover. I have found another Financial Ombudsman ruling, and this one will give you an insight into […]