Year: 2024

BBL Complaints and Outcomes

Ombudsman Tosses Out a Complaint and Decides a BBL Borrowers Recollections Were “Confused” When a Lloyds Bank Employee Told Him He Could “Use a Shortcut” to Get a BBL In a Sole Trader Name and Change it to His Limited Company Name Later

March 7, 2024

Having heard and seen what some bank staff said and did to BBL borrowers, I wouldn’t be too surprised if, despite this BBL complaint outcome, the Lloyds Bank Employee did utter such words. Read on for the details of this case. […]