TSB Use a Large Chunk of One of Their Customers BBL’s to Repay His Business Overdraft, He Complains Only to Be Told by the Ombudsman Who Tosses Out the Complaint, That It Was a “Quirk of Timing” That His Overdraft Expired Days After the BBL Was Credited to the Account
You are always taking a gamble when submitting BBL related complaints to the Ombudsman, as the person in the following case found out, the dates mentioned also prove just how long the complaints process can be too. […]