BBL Complaints and Outcomes

HSBC Pay £150 Compensation For Delays in Approving a Bounce Back Loan Which the Ombudsman Says Is Fair But They are Then Given the Greenlight By the Ombudsman to Snatch That BBL Back After a “Safeguarding Review”

Some more BBL madness for you today, in which HSBC pay £150 in compensation for delays in approving a Bounce Back Loan, but then perform one of their infamous “safeguarding reviews” and ultimately demand that BBL back, the Ombudsman says the compensation is fair, but then says, quite bizarrely, HSBC are right to recall the BBL! […]