Month: February 2022

BBL Complaints and Outcomes

NatWest Banks’ Stubborn Refusal to Allow New Customers to Access the Bounce Back Scheme Was Well Within Their Rights Decrees Ben the Ombudsman – Complaining to Financial Ombudsman Service Won’t Get You Anywhere

February 6, 2022

Today’s case shows the response of the Financial Ombudsman Service, both from one of their BBL complaint case handlers and a real Ombudsman when someone complains about a bank, in this case NatWest, not allowing new customers to access the Bounce Back Loan scheme when it was live. Keep in mind that the Government had asked all lenders to open their doors to new customers as […]

The Disqualification Files

Sole Trader Hit with a 6 Year BRO for Over-Egging Turnover to Get a BBL and Another Person Gets a 10 Year BRO for Getting a Bounce Back Loan When Not Entitled to One

February 5, 2022

Whilst it is mainly LTD Company Directors that are currently being slapped with disqualifications for Bounce Back Loan wrongdoing, when they wind up their businesses with a BBL still owing, there have been several Sole Traders and individuals who have also been found to have abused that government backed loan scheme, and here are two cases that have just come to light. […]

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BBL Complaints and Outcomes

Despite Proving His Business Turnover Was Higher Than the Initially Declared Figure, Ben the Ombudsman Decides Lloyds Bank Were Right to Decline a BBL Applicant the Ability to Amend It

February 2, 2022

Another case today involving an incorrectly entered turnover figure when someone applied for a Bounce Back Loan. As you will see, even when proving beyond any doubt that an error had been made, Ben the Ombudsman says rules are rules and Lloyds Bank had to go with the incorrect figure. […]

The Disqualification Files

Restaurant Owner Used at Least £40k of a £50k NatWest Bounce Back Loan for Personal Benefit and is Hit with a 6 Year Disqualification at Liquidation

February 1, 2022

Whilst those who are struggling to repay their Bounce Back Loans are not being offered any real help, bar the costly PAYG options, others who took the money but used it for personal benefit then opted to take the insolvency route are being hit with disqualifications. Here is another case which saw a Company Director get a 6-year disqualification for wrongdoing with a BBL from NatWest […]