BBL Complaints and Outcomes

HSBC Pay £150 Compensation For Delays in Approving a Bounce Back Loan Which the Ombudsman Says Is Fair But They are Then Given the Greenlight By the Ombudsman to Snatch That BBL Back After a “Safeguarding Review”

Some more BBL madness for you today, in which HSBC pay £150 in compensation for delays in approving a Bounce Back Loan, but then perform one of their infamous “safeguarding reviews” and ultimately demand that BBL back, the Ombudsman says the compensation is fair, but then says, quite bizarrely, HSBC are right to recall the BBL! […]

The Disqualification Files

Barclays Customer Who Would Have Flown Under the Radar If They Had Made Repayments on Their BBL Even After Over-Egging His Business Turnover Ends Up Taking Insolvency Route and Gets an 8 Year Disqualification

Today’s case shows once again the madness of the Bounce Back Loan scheme, for it gives an insight into a Barclays customer who took out a £50k BBL but took the insolvency route and has just been handed an 8-year disqualification. Keep in mind that a Barclays boss has stated if you did over-egg the turnover but continue to repay you are not classed as a fraudster. […]

BBL Complaints and Outcomes

Close Brothers the Bank Lord Agnew Has Shares In Treats a Customer Appallingly and Stops Him Getting a Bounce Back Loan and One of Their Agents Send Him a “The Police Are Desperate to Arrest You” Message The Ombudsman Steps in and Gives Them a Good Slapping

Nothing shocks me anymore, and here is a tale and a half, regarding the utterly shocking way Close Brothers the bank that Lord Agnew has shares in treated one of their customers, it includes threatening messages and all manner of other wrong doing. […]