BBL Complaints and Outcomes
The Monsters at Santander Tell a Customer They Can’t Extend the Length of His BBL Via the PAYG Options, and They’d Call Him Back When They Can – They Then Default His BBL To Get Their Grubby Hands on the Guarantee
Have a read of this, why Santander can’t just apologise to the customer and give him the BBL extension he wanted God only knows. […]